We, the developers of mercury markets, are in the last stages of the initial release of our new software system. While the target audience of our application is internal we are making a great deal of effort to make it as user friendly as possible. Our users will have a number of conceptual hurdles to overcome before they will begin to really invest in the new paradigm so we want to make the UI as warm and cuddly as possible.
In the heat of the last minute usability testing Josh Davison busted forth with a gem worthy of repeating.
"Users hate stack traces; they're very frightening. It's the computer equivalent of vomiting blood."
