How to Measure Anything: Finding the Value of 'Intangibles' in Business by Douglas W. Hubbard

Interesting. The tactic of simplifying complex mathematical formulas so that they can serve as "rules of thumb" to be used by the less mathematically inclined is an idea who's time has come. I had a discussion with a professor of statistics about this very thing prior to reading the book. The book declines a bit, as many do, towards the end.